Here to Help

Member Support

Member Support

Getting started with Wellbeats is easy.

Getting Started with Wellbeats

Step 1

Go to Wellbeats website portal at portal.wellbeats.com or download the Wellbeats App

in iTunes Store
in Google Play
in Windows Store
on Apple TV

Getting Started with Wellbeats

Step 2

Enter your email address and temporary password (sent via the Wellbeats Welcome email). If you’re logging in for the first time or forgot your password, select “Forgot Password” to reset your password.

Getting Started with Wellbeats

Step 3

Play a fitness, nutrition, or mindfulness class

Learn how to navigate Wellbeats.

How to Access Wellbeats On a Phone or Tablet Guide

How to Access Wellbeats On a Laptop Guide

How to Access Wellbeats On a TV Guide

FAQs

Questions? We have answers.

Wellbeats is your virtual wellness offering with 1,000+ fitness, nutrition, and mindfulness classes to help you live a healthier life.

To get started, sign into your Wellbeats account with your provided login credentials or specific instructions. If you’re logging in for the first time or forgot your password, select “Forgot My Password” to be emailed a new, temporary password. For additional assistance, please contact support@wellbeats.com

A Program/Challenge is a series of Wellbeats content designed to target a certain goal, type of class or instructor knowledge.

Wellbeats’ social community features allow you to schedule a class for yourself and invite others to join you!* To schedule, choose a class and select ‘Create Event’. Once created, you will have the option to invite others within your same sponsored organization’s account to take the class with you. During the class, if another member has joined, you will see their profile icon in the right side bar of the class window.

*Some exclusions apply. Available features may vary according to your account setup.

Wellbeats tracks your activity through total class play minutes and number of classes played. Each class play is recorded by the duration played, not the duration listed in the class description.

FAQ

Questions? Please contact the Wellbeats Support Team at support@wellbeats.com or 855-520-7500 (Monday-Friday 9am-5pm CST) for assistance.