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Work With Wellbeats

Client Service Advisor

Start Date:

Remote Or On-Site at Corporate HQ (St. Louis Park, MN)


As a Client Service Advisor, you’re highly skilled at identifying our clients’ needs and concerns to then follow up with clear, thoughtful guidance on ways to proceed.  You, along with the Support team, are the first person clients and members will contact when problems arise and you put in the extra effort to guide them – advising how to apply marketing resources, educating on successful implementation, updating client details, and even aiding in the purchase of new Wellbeats products. You will handle level 1 inbound communications relating to general inquiries from clients and customers, answer questions from clients, members, and internal staff, and address technical issues that may arise. Always curious, you stay on top of new products, features, and initiatives and are ready to apply your learning in client interactions. Your success is measured by team and individual productivity as well as Wellbeats’ overall performance. You are proud to represent Wellbeats and feel great satisfaction from helping clients and members develop long lasting relationships with Wellbeats. 

Additional Requirements:

  • You are passionate about Wellbeats and are eager to share that passion with others.
  • You are willing to learn and embrace the guidelines behind Wellbeats’s service and values.
  • You have strong people skills- you’re approachable, a good listener, and are empathetic.
  • You are detail oriented and skilled in multitasking.
  • You are a self-starter ready to contribute your ideas and skills and take action.
  • You appreciate collaboration and working closely with your team to solve problems.

Key Qualifications:

  • Strong interest in technology, both hardware and software applications, and agility at learning all current and new products and features.
  • Ability to deliver great client and member experiences in any environment and to be invigorated by constant personal interaction via phone or email.
  • Strong verbal and written communication skills that let you converse freely and comfortably with colleagues as well as with clients and members.

About Wellbeats:

Wellbeats pioneered the virtual group fitness category and is a leading provider of technology-enabled wellness programming for facilities of all kinds. We are passionate advocates for health and wellness and get excited about enabling our B2B customers to better serve the needs of their diverse client base. Our top customers include the leading Fitness brands (Anytime Fitness, In Shape, Retro Fitness, etc), forward-thinking corporations (Intel, LinkedIn, Google, Zappos, etc.), and the United States Military. A two-time recipient of the Inc. 500 award (America’s fastest-growing private companies) Wellbeats is a fast-growing, high-energy, and exciting place to work.  Health and Wellness is a great lifestyle industry and at Wellbeats we have the privilege to live the lifestyle and enable others to do the same. Our company values are important to us. We are looking for team players that exhibit the following core values:

Our company values are important to us. We are looking for team players that exhibit the following core values:

Passion – Operate with a sense of urgency, enthusiasm, initiative, and commitment
Authenticity – Deliver genuine experiences that foster meaningful connections
Integrity – Commit and execute with honesty, credibility, and reliability
Innovation – Continue to lead health and fitness industry in ways to engage more people
Collaboration – Work together as a TEAM to meet our clients’ and business’ objectives

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