As an Implementation & Operations Specialist you will:
- Manage multiple client implementations of the Wellbeats serivce from post sale to launch. Implementations include leading planning calls, client trainings, technical set-up and project management.
- Educate clients on Wellbeats best practices and coordinate with them to ensure a successful launch.
- Train Client Administrators on their Wellbeats account and transition clients to their client service or client success contacts for ongoing support.
- Support daily operations related to eligibility files, team projects, client support and member management.
- Become a Wellbeats product expert.